You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
* We will gladly accept any unworn,unwashed garment with original tags within 10 days of purchase for a return or an exchange.
* Customer needs to return parcel on his/her expense to our address
* Delivery charges will not be refunded
* All returns should be sent to Splndr, Vincy mall clifton karachi
* Mistake made by our team then all the delivery expenses will be beared by Splndr.
* For further queries about exchanges and returns please contact 03022595558
Delivery time is 5 to 7 working days ( No delivery on sundays or any other national holiday). However, delivery can take 10 working days during busy shopping season, rainy season or our mega sales